Care & repair
For life. We mean the bag's,
which is to say yours.
A piece that took days of one person's hands deserves better than a season. Every Andaman Thread bag is built to be carried for years, and behind it stands the simplest promise we know how to make: it can always come home.
The repair promise
Any piece we have ever made can return to the teak house to be repaired by Sunisa, the same hands that made every stitch of it. A loose stitch, a worn handle, a seam that has seen ten thousand carryings: it is rebuilt in matching cord, not patched. The repair is free, for as long as we exist. You cover the journey there and back, and nothing else. The work is recorded on your piece's permanent page, part of its story rather than a footnote.
How a repair works
- Write to us. Fill in the short form below (or email atelier@andamanthread.com) with your order reference, or just a note about the piece if the reference is long lost; Sunisa knows her own stitches.
- We reply with the plan. Within two days you'll have an honest assessment, the address, and what to expect.
- It comes home, it is made whole, it returns. Most repairs take under a week in the atelier, photographed and noted on the piece's page like any making.
Everyday care
- Cotton
- Spot-clean with cool water and a drop of mild soap. Hand-wash only when it truly needs it; press, never wring; dry flat in the shade, reshaped while damp. The cord softens with carrying and only gets better.
- Leather handles
- Keep them out of the wash. Wipe with a barely damp cloth, and a touch of colourless leather balm once or twice a year keeps them supple. They will darken slightly with your hands; that is the point.
- Between carryings
- Store it stuffed lightly with tissue, in a breathable cotton bag, away from direct sun. Never in plastic: cotton likes to breathe as much as you do.
- Rain and sea
- A drizzle is nothing; dry it flat and it forgets. After salt water, rinse gently in fresh water first. Salt is the one thing the cord holds a grudge against.
Asked, honestly answered
Is the repair really free, forever?
Yes. Any Andaman Thread piece, at any age, is repaired without charge by Sunisa herself. You cover the shipping to Koh Lanta and back; the work itself is our promise, for as long as we exist.
Can a crochet bag be washed?
Gently, yes. Spot-clean first with cool water and a drop of mild soap. For more, hand-wash cool, press the water out without wringing, and dry flat in the shade, reshaped while damp. Never a machine, never a dryer, and keep leather handles out of the water.
What if a strap or handle wears through years from now?
Send it home. Because every piece is worked by the same hands from the same cord, a worn handle or a loose stitch can be rebuilt rather than patched. The repair is worked in matching cord and noted on the piece’s permanent page.
What does “for as long as we exist” really mean?
Exactly what it says, and we would rather be honest than promise the impossible. Andaman Thread is Sunisa and Misha; while we are making, we are mending. We are building this to outlast us, and every piece is written into a public register so its record survives regardless.
I was given a piece as a gift — can I still have it repaired?
Of course. The promise follows the piece, not the receipt. Tell us its reference or just describe it; Sunisa knows her own stitches.
Andaman Thread · Lanta Old Town, Koh Lanta · atelier@andamanthread.comTo mend a piece, write to atelier@andamanthread.com — free repair for life; you cover only the postage.